We understand that the closure of our facilities might have felt abrupt and unexpected. We know it is the right decision under these extraordinary circumstances because the health and well-being of you, our members, and our valued staff comes first, always. We are in close contact with the public health officials and YUSA to monitor the situation and are committed to reopen as soon as possible.
We know you still have a lot of questions. We do too. All of us at the Y are grateful for the outpouring support many of you have expressed. We are committed to doing everything possible to secure the future of the YMCA, and all its services, as these uncertain times continue. Closure of any length of time represents a significant threat to our non-profit organization.
We cannot express the potentially devastating impact extensive cancellations could have. We know the Y is an extension of your family and we remain honored and committed to serving you, just as we have served this community for the last 76 years.
Here are some things we can share with you.
As this situation has evolved, unfortunately our expected re-opening date has changed. We are currently set to re-open as soon as the executive order placed by the governor is lifted.
Those currently enrolled in Y programming such as monthly In-Y Day Care, Girls 3-6 Grade Basketball, Swim Lessons, Itty Bitty Sports, and Preschool have two choices: you can consider your program fees a donation to the Y’s ongoing mission to serve community or take a credit toward future programming in the 2020 calendar year. Please email Tia at firstname.lastname@example.org opt-in to credits.
The March 21 CPR Certification and the March 27-28 Lifeguard Certification has been cancelled and we will be reaching out to each registrant on next steps. All other future programming is currently running as expected and we will continue to update the registrations as well as our members and guests about any further changes to these schedules.
We will continue to automatically draft memberships in April as our opening date is unclear at this time. However, if we are closed into April, the total closure time would be credited via our optional membership credit opportunity defined below.
All members also have a choice. You can consider the pro-rated amount from our closure as a donation to the Y. If this is your choice – thank you. No actions are necessary, but if you would like a contribution letter, please email Cody at email@example.com.
The other choice is to opt-in for membership credits. As many know, membership dues are non-refundable per our membership agreement that each individual signs upon joining the Y. With this option we will credit accounts for the total closure time depending on their membership type. This pro-rated amount will be split over the course of May through December and deducted from your current monthly membership fee. If you are on a quarterly, semi-annual, or annual payment plan, this credit would go towards your next payment. To opt-in to this option, please email Cody at firstname.lastname@example.org.
If you choose to cancel your membership by the 25th of the month while receiving credits, please know if you re-join within 30 days, you will pay no enrollment fee and your credits will continue. If you cancel by the 25th of the month and do not re-join within 30 days, you will not be eligible for further credits but would be able to receive a donation letter for the remaining credit amount upon request to Cody at cborud@ymcaminot.
Whatever you choose, we thank you for your support and understanding. Please take care of yourself and one another. Our community is strong, and together, we will get through this.